Frequently Asked Questions

Namah Traders is an Ahmedabad-based premium tobacco trading company established in 2024. We source, process, and supply raw tobacco leaves, bidi patti, chewing tobacco, processing tobacco, and custom blends to manufacturers, distributors, and exporters across India and internationally. Our brand promise: Quality Tobacco, Stronger Partnerships — From Leaf to Legacy.

We are headquartered in 2618 Mahorel Sodpur Road, Mahorel, Kheda, Gujarat – 387330. Our operations span sourcing from Andhra Pradesh, Telangana, Karnataka, and Gujarat, with warehousing and processing facilities in Gujarat. We serve clients across 15+ Indian states and export to 8+ countries.

Namah Traders was founded in 2024. In just one year, we have served 500+ clients, delivered 1000+ orders, and established export operations to 8+ countries. Our rapid growth reflects the trust our clients place in our quality and reliability.

Three things set us apart: (1) In-house quality control — we test every lot before dispatch, not just rely on supplier claims. (2) Same-day quote response — no waiting days for pricing. (3) Dedicated account managers — every client has a named point of contact, not a generic helpline. We are building partnerships, not just transactions.

We supply: Raw Tobacco Leaves (Virginia FCV, Burley, Rustica/Desi varieties), Bidi Patti (fine and medium cut, Grades A and B), Chewing Tobacco (khaini, sukha, and blended), Processing Tobacco (cut filler for cigarettes), Tobacco Blends (custom ratios of multiple varieties), and Custom Orders with private label packaging.

Yes — custom blending is one of our core capabilities. Share your target nicotine level, moisture content, cut grade, aroma profile, and any additive requirements. Our blending team will formulate samples for your approval before committing to full production. Custom ratios, private label packaging, and branding available for qualified buyers.

Yes. For new buyers and custom product categories, we send product samples before you commit to a bulk order. Sample quantities and any associated courier costs will be discussed at the time of your enquiry. We strongly encourage sampling — it is the best way to confirm the product meets your requirements.

For bidi manufacturing, we recommend our Fine Cut Bidi Patti Grade A (0.8–1.0mm cut, 13–15% moisture) for machine-made bidis, or Medium Cut Bidi Patti Grade B (1.2–1.5mm) for hand-rolled production. The right grade depends on your machine specifications and end-market flavour preferences. Our team can advise based on your setup.

Our standard MOQ is 100 kg for most product categories. For cut filler and export-grade products, MOQ is typically 1 MT. Custom blends have variable MOQ depending on complexity. We are flexible for registered businesses with regular requirements — contact us to discuss.

Contact us via: (1) Our contact form, (2) WhatsApp: +91-9313588756, (3) Email: namahtradersbusiness@gmail.com, or (4) Phone: +91-9313588756. Share your product requirement, quantity, delivery location, and any specifications. We will respond with a detailed quote within the same business day.

Order processing: 24–48 hours for standard catalogue products. Domestic delivery: 3–7 business days depending on destination state. Custom blends: 5–10 business days including sample approval. International: 10–21 days subject to freight and customs. Urgent orders can be expedited — please mention your timeline when enquiring.

Every lot undergoes: moisture content testing, nicotine percentage analysis, visual leaf quality grading, aroma assessment, cut uniformity check, and weight verification. A quality report accompanies every shipment. Batches that fail specifications are returned to source at our cost — no compromise, ever.

If a verified quality deviation is found upon receipt, we will replace the consignment or provide a full refund depending on the nature of the issue and your preference. We stand behind every shipment we dispatch. Our 98%+ on-time and on-spec delivery rate across 1000+ orders reflects this commitment.

Yes — completely in-house. We prepare: Phytosanitary Certificate, Fumigation Certificate, Certificate of Origin, Commercial Invoice, Packing List, Bill of Lading / Airway Bill, and any country-specific import regulatory documents. Our IEC code is active and we have established relationships with customs brokers and freight forwarders.

We currently export to: UAE, Bangladesh, Sri Lanka, Nepal, Indonesia, Malaysia, East Africa, and select European markets. We are open to new export markets — contact us to discuss your country's specific requirements and regulatory considerations.

For international orders we accept: Letter of Credit (L/C), Telegraphic Transfer (TT/Wire Transfer), and Documents against Payment (D/P). Payment terms are agreed during negotiation based on order size, buyer history, and country risk assessment.

For first-time buyers: advance payment or 50% advance + 50% before dispatch. Established clients with a good track record may qualify for 30–45 day credit terms subject to credit assessment. Payment via NEFT/RTGS/IMPS to our registered business account. All transactions are GST-compliant with proper invoicing.

Yes — we are a GST registered entity and provide fully compliant tax invoices for every transaction. All invoices include HSN codes, GSTIN, product descriptions, quantities, rates, and tax breakdowns as required under GST law.

Domestic orders are shipped via road freight (truck/tempo), railway parcel, or courier depending on quantity and destination. Export orders are shipped via sea freight (FCL/LCL) or air freight depending on urgency and volume. We work with established logistics partners for competitive rates and reliable timelines.

Yes. All shipments are provided with tracking details — LR number (road), RR number (rail), AWB number (air), or B/L number (sea). Your account manager will proactively share updates and is available to answer any logistics queries throughout the delivery process.

Yes — door delivery is available for domestic orders above a minimum threshold (varies by region). For smaller orders or remote locations, we can arrange delivery to the nearest transporter depot or railway station. Freight charges are quoted separately at the time of order confirmation.